55vvbet Privacy Policy – Your Data, Protected

1Who We Are — Your Data Controller

A 55vvbet is the controller of the personal data processed under this policy. We operate the Sports Betting and online casino platform accessible at 55vvbet.best, intended exclusively for the Brazilian market. All services — football betting (Brasileirão Série A, Copa do Brasil, Libertadores), volleyball, basketball (NBB), MMA/UFC, e-sports, online slots, Live Casino, and progressive jackpot — are covered by this policy.

For any questions related to privacy, data protection, or the exercise of your rights as a data subject, please contact our Data Protection Officer (DPO) at privacidade@55vvbet.best or via the 24-hour live support chat available on the platform.

2Data We Collect

55vvbet collects only the data necessary to operate the platform securely and in compliance with applicable legal obligations. The data collected falls into the following categories:

3How We Use Your Data

Data collected by 55vvbet is used exclusively for the following purposes:

• Account creation and management: verify your identity, keep your registration up to date, and ensure only the account holder has access;
• Transaction processing: make deposits via Pix, bank slip, credit/debit card, PicPay, Mercado Pago, or TED, and process withdrawals to accounts held in the user's name;
• Provision of betting and casino services: place bets, calculate results, credit winnings, and keep an activity history available in your account;
• Compliance with legal obligations: identity verification (KYC), anti-money laundering measures, and responses to requests from competent authorities under Brazilian law;
• Security and fraud prevention: detect suspicious activity, identify duplicate accounts, and protect the integrity of the platform;
• Customer support: answer questions, resolve issues, and maintain support history for future reference;
• Operational communications: notify you about account changes, transaction confirmations, security updates, and changes to the Terms and Conditions;
• Promotional communications: send offers, bonuses, and updates — only to users who have opted in to receive this type of communication;
• Platform improvement: analyze usage data in aggregated, anonymized form to identify opportunities to improve the user experience.

55vvbet does not use your data for automated decisions that produce significant legal effects without human review — except in cases of temporary account suspension due to suspected fraud, which are reviewed by our team within 24 hours.

4Legal Basis for Data Processing

All personal data processing carried out by 55vvbet has a legal basis established under the LGPD (Law No. 13,709/2018). The legal grounds for each processing activity are set out below:

• Contract performance (art. 7º, V of the LGPD): processing required to provide the betting and casino services contracted by the user upon account creation — including deposit processing, bet recording, and payout of winnings;
• Compliance with a legal obligation (LGPD, art. 7, II): identity verification (KYC), anti-money laundering compliance, and responses to requests from competent authorities;
• Legitimate interest (LGPD, art. 7, IX): fraud prevention, platform security, aggregated usage analysis for service improvement, and essential operational communications;
• Consent (LGPD, art. 7, I): sending promotional communications, enabling non-essential cookies, and personalizing content based on declared preferences.

When processing is based on consent, you may withdraw it at any time without affecting any processing carried out beforehand. Withdrawing consent for promotional communications, for example, has no impact on your account or your access to 55vvbet's services.

5Data Sharing with Third Parties

55vvbet does not sell or transfer your personal data for third-party commercial purposes. Information is shared only in the following situations, always with the goal of operating the platform securely and within the law:

• Payment processors: financial institutions and payment intermediaries certified by the Central Bank of Brazil, such as card processors, partner banks for TED (Nubank, Itaú, Bradesco, Banco do Brasil), and Pix platforms. Sharing is limited to the data strictly necessary to carry out the transaction requested by the user;
• Game providers: companies that supply the slots, Live Casino, and other titles available on the platform. Sharing is limited to an anonymized session identifier, with no personally identifiable data beyond what is strictly necessary for the game to function;
• Identity verification (KYC) services: certified partners for document validation and anti-money laundering compliance, as required by applicable Brazilian legislation for the sector;
• Competent authorities: Brazilian regulatory bodies, law enforcement, judicial, or administrative authorities, when there is a formal legal request or court order;
• Security and anti-fraud services: tools that analyze access patterns to detect suspicious activity, without sharing personally identifiable data with third parties beyond what is strictly necessary for technical analysis.

6Data Storage and Security

55vvbet adopts technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or improper destruction:

• Encryption in transit: all communication between the user and 55vvbet servers uses TLS protocol with 256-bit encryption. This applies to browser access on both mobile and desktop;
• Encryption at rest: sensitive data stored on our servers — including identity documents submitted for KYC and financial data — is encrypted using robust algorithms;
• Access control: only staff with a specific operational need are granted access to users' personal data, with multi-factor authentication and a full log of all operations performed;
• Continuous monitoring: intrusion detection systems and security monitoring operate 24 hours a day to identify and respond to threats in real time;
• Incident response plan: in the event of a data breach that may pose a risk to data subjects, 55vvbet will notify the National Data Protection Authority (ANPD) and the affected users within the timeframes established by the LGPD.

Despite every effort, no digital security system is completely impenetrable. We recommend using a strong, unique password for your 55vvbet account and enabling two-step verification whenever available. If you suspect your account has been compromised, contact live support immediately.

7Cookies and Tracking Technologies

55vvbet uses cookies and similar technologies for various purposes. Cookies are text files stored on your device that allow the platform to recognize your browser and retain information between sessions.

The types of cookies used are:

• Essential cookies: required for the platform's basic operation — keeping your session active, authenticating your access, and processing transactions. Without these cookies, the platform cannot function. Consent is not required;
• Performance cookies: collect anonymized data on how users navigate the platform — pages visited, session duration, errors encountered. Used to improve the overall experience. Require consent;
• Preference cookies: remember your settings and preferences to personalize your experience — language, game settings, and betting filters. Consent is required;
• Marketing cookies: used to display relevant communications based on your behavior on the platform. Only activated with your explicit consent.

You can manage your cookie preferences through your browser settings. Most modern browsers — Chrome, Safari, Firefox — allow you to block or delete specific cookies. Please note that disabling essential cookies will affect how the platform functions.

8Your Rights as a Data Subject (LGPD)

The LGPD grants you, as the data subject whose data is processed by 55vvbet, a set of rights that can be exercised at any time:

• Access: request a copy of all personal data 55vvbet holds about you, along with information on how it is processed;
• Correction: request the correction of any data that is incorrect, incomplete, or out of date;
• Anonymization, blocking, or deletion: request the anonymization, blocking, or deletion of data that is unnecessary, excessive, or processed without an adequate legal basis;
• Portability: request the portability of your data to another service provider, in accordance with ANPD regulations;
• Consent withdrawal: withdraw consent for processing based on that legal ground, without affecting any processing already carried out;
• Information on sharing: find out which third parties your data has been shared with;
• Objection: object to processing carried out on the basis of legitimate interest when such processing violates your rights;
• Review of automated decisions: request human review of any decision made solely through automated means that affects your interests.

To exercise any of these rights, contact the 55vvbet DPO by email at privacidade@55vvbet.best or via the live support chat. We respond to requests within 15 business days, as provided under the LGPD. For more complex cases, we may request identity verification before processing the request, to ensure that only the data subject can access their information.

9Data Retention — How Long We Keep Your Information

55vvbet retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal and regulatory obligations:

• Active account data: retained for as long as the account remains active and for the period required after closure to meet legal obligations;
• Financial transaction history: retained for a minimum of 5 years after each transaction, as required by Brazilian anti-money laundering legislation and Central Bank regulations;
• Verification documents (KYC): retained for a minimum of 5 years after account closure or last use, as required by law;
• Betting and gaming history: maintained by 3 years for user reference and resolution of any disputes;
• Security logs: kept for 12 months for incident investigation purposes;
• Data from accounts closed due to violations: kept for up to 10 years for re-registration prevention purposes and any potential legal proceedings.

Once the retention periods above have expired, data is securely deleted or anonymized so it can no longer be linked to the original data subject.

10Minors

55vvbet is a Sports Betting and online casino platform intended exclusively for individuals who are 18 years of age or older. We do not intentionally collect, store, or process personal data from individuals under 18.

Registering with 55vvbet requires a valid date of birth and CPF. By providing this information, the user confirms they have reached the legal age of majority in Brazil. If 55vvbet identifies by any means that an account was created by someone under 18, the account will be closed immediately, all collected data will be deleted, and any deposited funds will be refunded to the original payment method.

Parents or guardians who suspect a minor has used the platform should contact 55vvbet support immediately via live chat or by emailing suporte@55vvbet.best.

1155vvbet Communications

55vvbet sends two types of communications to its users:

• Operational communications: deposit and withdrawal confirmations, security alerts, account notifications, and updates to our Terms and Conditions and Privacy Policy. These communications are essential to account operation and cannot be disabled while your account is active;
• Promotional communications: bonus offers, platform updates, and themed promotions (Copa do Brasil, Libertadores, UFC, Superliga de vôlei). This type of communication is sent only to users who opted in during registration or through their account settings.

To stop receiving promotional communications, you can:

• Click the "Unsubscribe" link in the footer of any promotional email;
• Update your communication preferences in your account settings on the platform;
• Request cancellation via live support or by email.

Promotional communication opt-outs are processed within 5 business days. During this period, you may still receive some communications that were already scheduled for delivery.

12Changes to this Privacy Policy

55vvbet may update this Privacy Policy periodically to reflect changes in our data processing practices, new legal requirements, or improvements to the way we protect your information.

When changes are significant — especially those that expand the scope of data processing or alter user rights — you will be notified by email with a minimum advance notice of 15 calendar days before the new version takes effect. The last updated date, shown at the top of this page, always reflects the current version.

Continued use of the platform after the effective date of the updated policy constitutes acceptance of the changes. If you do not agree with the new practices, you may request account closure before the effective date and receive a refund of your available balance in accordance with the Terms and Conditions.